The impact of the covid-19 pandemic on the quality of care in Israeli hospitals
Keywords:
Quality, patient experience, Infection control, COVID-19, pandemicAbstract
The study goal was to assess the impact of the COVID-19 pandemic on strategies used by Israeli hospitals to improve quality of care, patient safety, patient experience and clinicians’ well-being. Leaders of public hospitals in Israel were asked to complete questionnaires regarding the impact of COVID-19 on quality. Fourteen of 29 public hospitals participated. Statistically significant differences were noted in the impact of COVID-19 on infection control and clinician well-being by hospital ownership, but no other differences were found, The COVID-19 pandemic had mixed impacts on most domains. Positive impacts were noted to some extent in patient safety and infection control, while waiting times for outpatients and clinicians’ well-being were more likely to be negatively influenced. The most common topics which were advanced during the COVID-19 pandemic were infection control, performance in national quality indicators, reporting of adverse events and near-miss events and care of diabetes, patient and family support in the COVID-19 unit, care in the emergency department, care of labor and delivery, supplying information for patients and the development of online services and telemedicine.
References
1. AL-QUDAH, M., AL-SHAIKH, A., HADDAD, H., ALOLAYYAN, M., et al. Impact of COVID-19 exclusive allocation strategy on quality of healthcare: A study from Jordan, 2020. Health Secur 2022 Apr 29. Doi: 10.1089/hs.2021.0146. ISSN 2326-5108 (IF: 1.810). https://www.liebertpub.com/doi/epdf/ 10.1089/hs.2021.0146
2. BASHKIN, O., DAVIDOVITCH, N., ASNA, N., SCHWARTZ, D., DOPELT, K. The organizational atmosphere in Israeli hospital during COVID-19: Concerns, perceptions, and burnout. Int J Environ Res Public Health 2021; 18:5544. (IF: 3.364). https://www.mdpi.com/1660-4601/18/11/5544 https://doi.org/10.3390/ijerph18115544
3. BENNETT, P., NOBLE, S., JOHNSTON, S., JONES, D., et al. COVID-19 confessions : a qualitative exploration of healthcare workers experiences of working with COVID-19. BMJ Open 10:e043949. Doi: 10.1136/bmjopen-2020-043949. ISSN 2044-6055 (IF: 2.692). https://www.ncbi.nlm.nih.gov/ pmc/articles/PMC7745452/ https://doi.org/10.1136/bmjopen-2020-043949
4. CLARK, E., AKAMINE, C., SHANDERA, W.X. Common viral respiratory infections. In: Papadakis MA, McPhee SJ, Rabow MW, McQuaid KR (Eds.) Current Medical Diagnosis and Treatment 2022. ISBN 978-1264269389. https://accessmedici ne.mhmedical.com/content.aspx?bookid= 3081§ion id=258978949
5. COLOMB-COTINAT, M., POUJOL, I., MONLUC, S., VAUX, S., et al. Burden of COVID-19 on workers in hospital settings: The French situation during the first wave of the pandemic. Infect Dis Now 2021;51:560-3. ISSN 2666-9927. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8262402/ https://doi.org/10.1016/j.idnow.2021.06.308
6. DIKMAN, N., KHAMISY-FARAH, R., FARAH, R., ESSAHADAD, J., LIPAVSKI, N., BEN SHLOMO, I. The effect of COVID-19 pandemic on burnout among physicians in northern Israel hospitals (letter). IMAJ 2022; 24: 342. (IF: 0.978). https://ima-files. s3.amazonaws.com/377842_1233c7de-bc95-4e18-8839-f83887da0369.pdf
7. DREIHER, D. Strategies used by Israeli hospitals to promote quality. Economica 2022 (under review). ISSN 1468-0335 (IF: 2.397).
8. GE, H., WANG, X., YUAN, X., XIAO, G., et al. The epidemiology and clinical information about COVID-19. Eur J Clin Microbiol Infect Dis. 2020;39:1011 -9. ISSN 0934-9723 (IF: 3.267). https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7154215/ https://doi.org/10.1007/s10096-020-03874-z
9. HAGANI, N., EILON, Y., ZEEVI, S., VAKNIN, L., et al. The psychosocial impact of quarantine due to exposure to COVID-19 among healthcare workers in Israel. Health Prom Int 2022, 1-10 ISSN 0957-4824 (IF: 2.483). https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8905960/
10. HOLTON, S., WYNTER, K., TRUEMAN, M., BRUCE, S., et al. Immediate impact of the COVID-19 pandemic on the work and personal lives of Australian hospital clinical staff. Australian Health Review, 2021, 45, 656-666. ISSN 0156-5788. (IF: 1.990). https://www.publish.csiro.au/ah/pdf/AH21014 (visited 30.05.22) https://doi.org/10.1071/AH21014
11. KAGAN, I., LANCMAN, N. WEISBORD, I. Experiences and psychosocial predictors of professional function among intensive care nurses under the shadow of COVID-19: A mixed-methods study. J Nurs Sch 2022; 1-12. (IF: 1.768). https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9349997/
12. KONSON, A., KUNIAVSKY, M., BRONSHTEIN, O., GOLDSCHMIDT, N., et al. Quality of care indicator performance was minimally changed in 2020 despite the COVID-19 pandemic. Isr J Health Policy Res 2022; 11:9. ISSN 2045-4015 (IF: 2.385). https://doi.org/10.1186/s13584-022-00516-x
13. ROSE, A., EIN MOR, E., KRIEGER, M., BEN-YEHUDA, A., et al. Israeli COVID lockdowns mildly reduced overall use of preventive health services, but exacerbated some disparities. Int J Qual Health Care 2022; 34:1-6. (IF: 2.038). https://academic.oup.com/intqhc/article/34/3/mzac071/6692292 https://doi.org/10.1093/intqhc/mzac071
14. SABETKISH, N., RAHMANIEALTH, A. The overall impact of COVID-19 on healthcare during the pandemic: A multidisciplinary point of view. Health Sci Rep. 2021;4:e386. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC8485600/ https://doi.org/10.1002/hsr2.386
15. SAR-EL, R., ANGEL, Y., FIRE, G., AVNI, A., TENE, O. The price of internship through COVID-19: 1st year physicians report substantial mental health symptoms during the pandemic. Gen Hosp Psychiatr 2022; 78:111-16. (IF: 3.220). https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9388293/ https://doi.org/10.1016/j.genhosppsych.2022.08.002
16. SHOPEN, N., SCHNEIDER, A. AVIV MORDECHAI, R, KATZ SHALHAV, M., et al. Emergency medicine physician burnout before and during the COVID-19 pandemic. Isr J Health Pol Res 2022; 11:30. (IF: 1.670). https://ijhpr.biomedcentral.com/articles/10.1186/s13584-022-00539-4 https://doi.org/10.1186/s13584-022-00539-4
17. SPOORTHY, M.S., PRATAPA, S.K., MAHANT, S. Mental health problems faced by healthcare workers due to the COVID-19 pandemic- a review. Asian J Psychiatr. 2020;51:102119. Doi: 10.1016/j.ajp.2020.102119. ISSN 1876-2018 (IF: 3.543). https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7175897/ https://doi.org/10.1016/j.ajp.2020.102119
18. WOLF SAGY, Y., CICUREL, A., BATTAT, E., SALIBA, W., et al. The impact of COVID‑19 pandemic on emergency department visits and associated mortality during 14 months of the pandemic in Israel. Int Emerg Med 2022; ISSN 1828-0447 (IF: 3.397). https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9108137/ https://doi.org/10.1007/s11739-022-02991-1
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
