The impact of the covid-19 pandemic on the quality of care in Israeli hospitals

Dalia Dreiher

Autori

Dalia Dreiher Universitatea Liberă Internațională din Moldova https://orcid.org/0000-0002-4767-8885

Cuvinte cheie:

calitate, experiența pacientului, controlul infecțiilor, COVID-19, pandemie

Rezumat

Scopul studiului a fost de a evalua impactul pandemiei de COVID-19 asupra strategiilor utilizate de spitalele israeliene pentru a îmbunătăți calitatea îngrijirii, siguranța pacienților, experiența pacientului și bunăstarea clinicienilor. Liderii spitalelor publice din Israel au fost rugați să completeze chestionare cu privire la impactul COVID-19 asupra calității. Au participat paisprezece din cele 29 de spitale publice. Au fost observate diferențe semnificative din punct de vedere statistic al impactului COVID-19 asupra controlului infecției și asupra bunăstării clinicianului în funcție de afilierea spitalelor, dar nu au fost găsite alte diferențe. Pandemia COVID-19 a avut impacturi mixte în majoritatea domeniilor. S-au observat într-o oarecare măsură impacturi pozitive în siguranța pacienților și controlul infecțiilor, în timp ce timpii de așteptare pentru pacienții ambulatori și bunăstarea medicilor erau mai susceptibile de a fi influențate negativ. Cele mai frecvente subiecte care au fost avansate în timpul pandemiei de COVID-19 au fost controlul infecțiilor, performanța în indicatorii naționali de calitate, raportarea evenimentelor adverse și a evenimentelor aproape de accident și îngrijirea diabetului zaharat, sprijinul pacientului și familiei în unitatea COVID-19, îngrijirea în departamentul de urgență, îngrijirea travaliului și a nașterii, furnizarea de informații pentru pacienți și dezvoltarea serviciilor online și telemedicină.

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